The fine print, in plain words
Policies & preparation
Booking policies
Deposit & payment
A $25 deposit secures your appointment. It is non-refundable, and it comes off your total — it is not an extra charge.
Send the deposit by Cash App or Zelle. The remaining balance is cash only, paid at your appointment.
Your appointment is confirmed once the deposit is received.
Kristian’s original wording
“A $25 deposit is required to secure your appointment. Deposits are NON-REFUNDABLE and will be applied to your service. The deposit can be sent via cash app or Zelle. The remaining balance is paid in CASH ONLY”
Booking & confirmation
Appointments are booked through the online scheduler. For questions about a service before you book, call or send a DM.
Once your deposit is received you will get a confirmation, and a reminder message the day before your appointment.
Kristian’s original wording
“To book an appointment, please use the link below. For further service inquiries, feel free to contact me via phone or DM. Once your deposit is received, you will receive a confirmation. A reminder message will be sent the day before your appointment from this booking site (800 #)”
Arriving late
There is a 15-minute grace period. After that, a $40 late fee is added to your remaining balance.
More than 15 minutes late and the appointment is cancelled and the deposit is lost.
No-shows will not be serviced in the future.
Kristian’s original wording
“Please arrive on time! A 15 minute grace period will be given; however, after this a $40 late fee will be applied to your remaining balance. Any time after 15 minutes, your appointment will be canceled and your deposit will be lost. No shows will no longer be serviced in the future.”
Cancelling & rescheduling
Cancelling or rescheduling requires at least 24 hours' notice. You can do both from the confirmation email the scheduler sends you.
In Kristian’s words: "Please respect my time."
Kristian’s original wording
“A 24- hour notice is required prior to cancelation or rescheduling of an appointment. Please respect my time.”
Before your appointment
Two of these are requirements. Arriving with oil in your hair means rescheduling, or a $45 wash and blow-dry added to your balance.
Come with clean, dry hairRequired
Shampooed, conditioned, fully blow-dried and tangle-free — for every style.
Skip the oils and heavy productsRequired
No oil-based products before your appointment. If oil is present you may be asked to reschedule, or a $45 wash and blow-dry fee is added.
Bring inspiration
Have a style in mind? Bring photos or references so your vision comes across clearly.